We are a specialist  in temporary assignments. Our clients are wellknown banks, government, energy, construction and other companies
For our an international bank in Utrecht we are looking for a Designer


Assignment:  Designer
Location: Utrecht
Startdate asap
Enddate: 30-12-2025  with possible extension
Working hours a week : 36 hours

Deadline to apply : 30-12-2024  at 10.00 AM

ONLY APPLY IF YOU ARE LIVING IN THE NETHERLANDS (ONSITE), HAVE A VALID WORKING PERMIT FOR EU AND DO NOT NEED A SPONSORSHIP.

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Job description

English mandatory
 ZZP Allowed: No
(Medior/Senior) Designer
GenAI Experimentation Do you want to make an impact on the experience of over 40 thousand bank employees and millions of bank’s customers, work together with fellow designers, whilst exploring the possibilities of (Gen)AI?

The assignment will focus on guiding the (Gen)AI transformation through collaboration with the Tribe Digital & Customer Interactions which focusses on CRM, Data Quality, Customer Engagement, Employee Ways of Working, and Customer Contact through Voice and Chat(bot). Ever wanted to join a high UX maturity team?

This is where it happens: become a part of a dedicated design team that fully employs the Design Thinking process: From research and strategy to prototyping and visual design: this is where you want to be as a complete designer. Our impact and influence are high: From having a say on bank’s processes and internal employee applications to defining customer experience features and journeys.
 The assignment 
• Contribute to bank’s cooperative strategy: to help our customers achieve Financial Healthy Living 
• Help improve employee wellbeing, workflows and daily processes, through (Gen)AI 
• Discover, Define, Prototype, Validate and Craft new (Gen)AI enabled experiences 
• Iteratively test out brave new ideas, through A/B, quantitative & qualitative testing 
• Inspire the business with your user insights and expertise 
• Become part of a design team with a heartbeat focused on reviewing work, learning from each other, tackling complex projects and having fun. Keys to success
• Explore in which ways (Gen)AI can enhance our User Experiences. 
• Be point of contact for internal stakeholders such as Product Owners of development teams.
• Execute & communicate all steps in the design process, including research and testing of your hypotheses with mock-ups, prototypes and usability testing in an iterative way. Together we achieve more than alone
You will become part of Chapter Design, part of the Strategy Design & Innovation department. As designers we are the connectors within the organization, consulting Tribes and Area’s to meet our common goals. Our way of working is collaborative. Once you join as a designer, we’ll be a team of 100+ designers with a wide variety of skills and knowledge.

We believe in the power of bringing people together from a wide range of backgrounds and experience levels: that’s what makes us even better designers, and an even better bank. We are curious to find out what you can bring to our team at Chapter Design.
“The market and it’s digital experiences are changing due to the impact of AI. How it will impact Rabobank’s UX is yet to be determined. Are you a designer with a vision that loves to try our big new idea’s? Then this is your chance to make a lasting impression and help shape the future of banking. All whilst being a part of one of the greatest design communities of the Netherlands!” Tom, Design Lead Tribe DCI 
You and your talent

•  5 years of experience as a Designer, with expertise in interaction design and prototyping in complex environments; 
• Pragmatic and confident: You’re not afraid to share your idea’s, and do so frequently; 
• You have know-how of design and prototyping tooling like Figma, as well as a strong background in ideation and design research methods; 
• You are both a conceptual thinker and a creator of pixel-perfect designs; 
• You confidently take ownership of design projects while being able to translate complex problems into simple and intuitive solutions; 
• You conveniently manoeuvre through large organisations and know how to get support for your ideas and concepts. Facts & Figures
• 36 hours per week
• Join 100+ designers from bank’s Chapter Design • Operate within an Area made up of 20+ squads • 43,822 bank colleagues around the world
 

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